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Intrada Soundtrack Forum • View topic - SpaceCamp - faulty discs pressed, replacements offered

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 Post subject: Re: SpaceCamp - faulty discs pressed, replacements offered
PostPosted: Wed Oct 06, 2010 3:03 pm 
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 Post subject: Re: SpaceCamp - faulty discs pressed, replacements offered
PostPosted: Wed Oct 06, 2010 10:49 pm 
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Joined: Fri Dec 16, 2005 5:56 am
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Location: Mos Valley
Roger, I guess this sentence got me wrong :

When Sony delivers them, we'll let you all know. If you want one, you can ask.

I gave my order number by email in august and asked for a replacement copy. I got this one sentence answer :

We will send you a replacement copy for Spacecamp when they are available -- due approximately in 4 weeks.

I didn't understand (in fact it wasn't specified in the email) that I would have to make a new request when they receive the discs, I just assumed I would receive the CD just like if I had placed an order. I'm sorry if I misunderstood the way it's working and I corrected my last post.

Now I got through this whole thread once again, I found this specific sentence by Doug that is pretty clear :

All you need to do is email us as soon as we announce the arrival of the new replacement discs.


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 Post subject: Re: SpaceCamp - faulty discs pressed, replacements offered
PostPosted: Mon Oct 11, 2010 2:14 pm 
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Posts: 34
I have received an email today from Moviemosic.com, they have no news about the replacing disc... What's happening? ;__;

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 Post subject: Re: SpaceCamp - faulty discs pressed, replacements offered
PostPosted: Mon Oct 11, 2010 2:58 pm 
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 Post subject: Re: SpaceCamp - faulty discs pressed, replacements offered
PostPosted: Tue Nov 09, 2010 12:23 am 
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Posts: 135
I see these are now ready. Do I need to explicitly ask for mine, or will it come automatically with my order of Patton?

Cheers


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 Post subject: Re: SpaceCamp - faulty discs pressed, replacements offered
PostPosted: Fri Nov 12, 2010 4:43 pm 
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Posts: 179
Location: MPLS, MN
I wasn't sure how the replacements were gonna work either. I did get my order today of Patton and Gator, but no SpaceCamp... maybe next order?


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 Post subject: Re: SpaceCamp - faulty discs pressed, replacements offered
PostPosted: Fri Nov 12, 2010 5:19 pm 
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Location: Los Angeles
Several days ago I ordered The Conversation. Emailed Intrada and asked if the replacement disc will be included in the order and so it is.

Can't believe I waited so long to order The Conversation. Snoozed and loozed doing that with Brubaker. :cry:

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 Post subject: Re: SpaceCamp - faulty discs pressed, replacements offered
PostPosted: Fri Nov 12, 2010 7:05 pm 
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I received mine yesterday as well. :D
I think you have to ask for one, its not going to magically happen.


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 Post subject: Re: SpaceCamp - faulty discs pressed, replacements offered
PostPosted: Thu Nov 18, 2010 8:44 am 
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Posts: 233
Location: Tampa, Fl
I got mine too and the cue sounds flawless , thanks and yes if you wnat one all you have to do is ask.

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 Post subject: Re: SpaceCamp - faulty discs pressed, replacements offered
PostPosted: Sat Nov 20, 2010 12:18 am 
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Joined: Fri Dec 16, 2005 5:56 am
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Location: Mos Valley
They sent mine without asking. Too bad, because I placed an order one day later... Thank you Intrada ! You're the best...


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 Post subject: Re: SpaceCamp - faulty discs pressed, replacements offered
PostPosted: Sun Jan 09, 2011 3:32 pm 
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Joined: Mon Aug 23, 2010 3:21 pm
Posts: 2
Anyone know what we need to do in order to get the replacement disc? I've sent an email to intrada and I haven't heard from them regarding the replacement disc.


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 Post subject: Re: SpaceCamp - faulty discs pressed, replacements offered
PostPosted: Sun Jan 09, 2011 5:30 pm 
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 Post subject: Re: SpaceCamp - faulty discs pressed, replacements offered
PostPosted: Sun Jan 09, 2011 6:56 pm 
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 Post subject: Re: SpaceCamp - faulty discs pressed, replacements offered
PostPosted: Mon Jan 10, 2011 7:39 am 
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 Post subject: Re: SpaceCamp - faulty discs pressed, replacements offered
PostPosted: Mon Jan 10, 2011 6:09 pm 
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